Even as I pursued my Master’s in Education, I knew I wanted to be involved in IT. The landscape is constantly changing, the pace of innovation is staggering, and well-planned strategies can have a tremendous impact in a short time. 

I earned my first paying computer job in 1998 solely on my ability to fix a “sad mac.” Several years later, I was the IT Director of one of Kansas City’s largest ad agencies. In nearly ten years as the IT Director of MMG Worldwide, I saw countless technologies come and go. 

The rise of Cloud Computing has foreshadowed the demise of the traditional on-premises client-server model. Some fear this change and rally against it. Instead, I chose to embrace the new reality, leaving a fantastic traditional IT job to create Umzuzu and help others through this transition. At Umzuzu, we help organizations “get there, from here.”

I enjoy sharing the power of Cloud Computing with organizations of all types, Software-as-a-Service enables them to focus on their core mission and not on their IT.

Michael Means Jr, Cloud Systems Deployment & Infrastructure Specialist

It all started when my dad handed me my first Dell Latitude Windows XP laptop. I soon felt a strong connection with the computing system. I explored various ways to improve my experience, including speed, functionality, security, and installing programs that were beneficial and entertaining. My engineering mindset kicked in. I had to know ‘how’ computers work, so I began taking things apart. 

As a successful IT professional, I have developed a healthy balance of computing skills, including hardware and software infrastructures, networking and remote access capabilities, security and defense, and cloud-based technologies. 

I now continue to grow in this fast-paced and modern world of IT. With this knowledge, I have assisted others personally and professionally and developed a strong passion for what I do.

Andrea Burczyk, Customer Success Manager

With a unique mix of a background in Hospitality and a Masters in Business, Andrea has a natural need to help people and a mind for strategic solutions.

Andrea is extraordinarily people-focused and loves the challenge of addressing each client’s unique needs. She enjoys building genuine, trusting relationships with clients and being mindful of their best interests when working with SaaS companies on their behalf.

 By balancing the availability of information from software solutions and understanding the future goals of our clients,  Andrea advises on the best long-term strategies for success.

Ricky Shull, Customer Success Specialist

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Ricky is passionate about supporting small businesses, and in college he studied entrepreneurship to better understand how to best support the needs of local entrepreneurs and business trailblazers. His mix of education and work history in hospitality and sales have uniquely equipped him to help Umzuzu’s clients with their unique and changing business needs.