At Umzuzu we have been using video chat as a critical part of our communications for more than 2 years. The response to Facebook's announcement has reminded us how spoiled we are compared to many other companies. Our customers, especially those with a geographically dispersed workforce, also rely heavily upon the services.
Cloud Computing is going to have a great 2011. It is economics rather than technology that truly drives the paradigm forward. Economics is coldly objective and regardless of personal opinion the shift will accelerate. Look to vendors with business models based on technology services rather than software products to find the most robust and value-adding cloud computing services.
The information you need, right when you need it! Use the power of Google to search across your company’s content. From Gmail and Drive to Docs, Sheets, Slides, Calendar, and more, Google Cloud Search answers your questions and delivers relevant suggestions to help you throughout the day.
If your employees are leveraging Dropbox to get work done, you should give them Dropbox. More importantly, you should control Dropbox in the same way the firm manages other technologies - email, calendaring, the phone system, laptops, project management, Word, etc.
Umzuzu is a small, bootstrapped firm in the Kansas City area. Certainly year 11 is much easier than year 1, but we never forget our roots. We understand the desire and value of the DIY projects. They can often save money, especially initially. But as we all know, DIY projects can be surprisingly complex!