Why you should never give up your registration or your DNS

Why you should never give up your registration or your DNS

Frequently we receive a frantic call from a client that email is “down.” In 2013, Gmail was up 99.978% of the year. So email is not “down”, the problem is specific to this client. When a Google Apps clients goes “down,” with a 0.022% exception, someone has messed up the domain’s email routing records. These records are part of the Domain Name System, DNS.

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How does email work?

Everybody uses email. Email is a service we've come to depend on in both our personal and professional lives. Email is important.  

When email is not working, it's VERY frustrating. Understanding the core components can help you troubleshoot issues, identify the weakest link, and improve the experience for yourself and your business. 

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