Organizations large and small have been asking us about "Google Voice for Business" for as long as we can remember. Google Voice hasn't changed much in the past 5 years and it's still amazing, a credit to how far ahead of its time it truly was.
GrandCentral was founded in 2005 by Craig Walker and Vincent Paquet. It was subsequently acquired by Google in 2007 and relaunched as Google Voice in 2009.
Google Voice quickly became popular for personal and business use. Businesses loved the ease of use, flexibility, call handling and voicemail capabilities of the service. However, Google Voice was never intended to a be a business app - it was intended for individuals. "Is there a Google Voice for Business?" is a question we've heard thousands of times and until recently we had to say "no". Not anymore.
The team that created Google Voice is back! Craig Walker and the team, backed by Google Ventures, are back with Switch. Switch is a business-grade phone system built specifically for Google Apps users. Check out the overview video.
We've been working with the Switch team these past few months testing out the service, discussing current and soon to be released features and providing feedback. Switch truly is Google Voice for business!
We are currently looking for organizations that would like to be part of our pilot group. There are a few important things to keep in mind.
- Switch assumes you're leveraging Google Apps
- You cannot currently port your current number(s) into Switch, we do expect this to be available very soon. (Just let us know this is required and we can roll you into the pilot when number porting is enabled)
- Switch can forward to traditional desk phones if they have their own number. Unlike a service like RingCentral (Google Voice for Business on steroids), traditional phones cannot be configured directly with a Switch number. This is very similar to Google Voice.
- After the free trial, Switch is $15/user per month.